Privacy Policy

Last Updated: 23-9-2024

At Smart Krishok, we are committed to protecting the privacy of our users. This Privacy Policy explains the information we collect, how we use it, and your rights regarding your information. By using the Smart Krishok website or app, you agree to this Privacy Policy.

1. Information We Collect

We collect the following information from users when they register and use our services:

• Name
• Phone Number
• National ID (NID)
• Photo (optional)
• Location Data (for providing local services)
• Product and Transaction Information (if you sell or purchase products through the platform)
• Feedback and Communications (messages or queries to experts)

2. How We Use Your Information

We use the collected information to:

• Provide Services: Facilitate access to expert advice, product listings, and transactions on the platform.
• Customer Support: Address any inquiries or issues you may face using our platform.
• Improve User Experience: Analyze data to enhance our services and provide personalized content and recommendations.
• Marketing and Communication: Send you notifications and updates about new features or offers related to the platform.
• Legal and Regulatory Compliance: Fulfill legal obligations and safeguard the platform from fraud.

3. Image Information

Uploading a photo is optional. Users may choose to upload a profile photo, but it is not mandatory for using the platform.

4. Third-Party Information Sharing

We do not share your personal information with any third parties except under the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us with maintaining and operating the platform, but only as necessary to perform their services.
• Legal Requirements: We may disclose your information to comply with regulatory requirements if required by law or in response to legal requests.
• Business Transactions: Your information may be transferred as part of a business transaction, such as a merger or acquisition.

5. Data Security

We take all necessary measures to protect your information from unauthorized access, alteration, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Terms and Conditions

1. Website Use

The content of this website is for your general information and use only. It is subject to change without notice.

2. Intellectual Property

All content, including text, graphics, logos, images, and software on this website, is the property of Smart Krishok and is protected by copyright laws. Without our written consent, you may not reproduce, duplicate, or exploit any material.

3. User Responsibilities

• You agree not to use the website for any unlawful purpose.
• You are responsible for maintaining the confidentiality of your account information.

4. Limitation of Liability

Smart Krishok will not be liable for any damages arising from the use of or inability to use this website.

5. Links to Other Websites

Our website may contain links to third-party websites. We have no control over these websites' content or privacy practices and are not responsible for them.

6. Changes to Terms

We may update these terms and conditions from time to time. Your continued website use after any changes indicates your acceptance of the new terms.

7. Governing Law

These terms and conditions are governed by and construed by the laws of Bangladesh, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.